Why was I charged twice for a Tina Aldea order?

Short answer: A double charge on a Tina Aldea order usually comes from one of a few things: a second item added at checkout (an order bump or upsell), a pending authorization that sits beside the final charge, or a repeat purchase. Less often it is a true duplicate or a billing plan you did not expect. We can't see your account, so check your receipt first and then contact the seller's support if the charges still don't add up.

Common reasons for two charges

• An add-on at checkout. Some checkouts offer extra items after the main order. Each can appear as its own line or its own charge. Our checkout walkthrough explains how these steps typically work, though you should confirm what the official page shows today.
• A pending authorization. Your bank may show a temporary hold and the final charge as two entries. The hold normally drops off on its own, but the timing depends on your bank.
• A repeat order. Refreshing the page or clicking twice can sometimes create a second order.
• A recurring plan. If the offer was a subscription, you could see a later charge. Our page on whether it is a one-time payment or a subscription covers what we can and can't confirm.

What to do, in order

1. Read your receipt. Look for order numbers, item names and the billing descriptor. This guide to the ClickBank receipt and descriptor shows what to look for.
2. Compare amounts and dates. Two different amounts often point to an add-on. Identical amounts at the same moment suggest a duplicate or a hold.
3. Wait a few business days if one entry is marked pending.
4. Contact support using the details on your receipt or the official site, and include both order numbers. See the refund policy and request steps for the process; confirm the current terms on the official site.
5. Ask your bank only if support doesn't resolve it. Disputes can have their own time limits, so don't wait too long.

Recommended for youTina Aldea Refund Policy: Guarantee Terms and How to Request a Refund Step by Step

Make sure you are on the right seller

If the charge name doesn't match your receipt, you may have bought from a lookalike. Compare it against our guide to the official website versus marketplaces and lookalikes.

Related

• Buying Tina Aldea: Price, Official Site and Refunds
• Tina Aldea Soulmate Sketch Price
• Can you cancel an order before delivery?
• Order on the Official Site

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